FREQUENTLY ASKED QUESTIONS
We’ve Got the Answers
DO YOU DELIVER?
Yes! Any parts ordered will be shipped through USPS. Although we are not set up to do international shipping just yet!
ARE YOUR PARTS ORIGINAL APPLE OR OEM?
Apple Inc. does not manufacture any parts. Our parts are manufactured by the some of same vendors that work on apple screens and the quality is very close.
THE SCREEN I RECIEVED, ONCE INSTALLED, IS NOT WORKING. CAN I RETURN IT?
Yes! Just please make sure you properly installed the screen before returning, sometimes it can be as simple as a misplaced cable for a screen to not function. But please feel free to ship back the screen as long as it is not cracked or damaged.
DO YOU NEED MY PASS CODE?
Yes we do. If there is a pass code on the phone it hinders our ability to test all the functions of the device. Please provide your pass code with the device when you send it in for repair. If you do not wish to provide your pass code, certain device functions including but not limited to; the camera, wifi and bluetooth cannot be tested and cannot be guaranteed.
WHAT AREA DO YOU SERVICE?
We currently service most of Broward and some of Palm Beach. Sunrise, Oakland, Pompano, Coral Springs, Deerfield, and Boca are some of the cities we travel too!
CAN YOU FIXED WATER DAMAGED PHONES?
Maybe. Water damage is very hard to reverse. While we can replace the screen and other parts that have been touched with water, there is no guarantee that this will fix the problem. May times water damaged phones will work fine for a week or so but slow will get more and more problems. Once the motherboard is damaged there is no fixing it.
HOW DO YOU REPAIR YOUR OWN PHONE?
We here at Reyes have been working with phones and electronics since 2010. Many Youtube tutorials and failed repairs has allowed us to become one of the best repair team in Pompano.
We always encourage you to learned things but at your own risk. Repairing phones can be a daunting and challenging task.